Cloud Computing is fundamentally changing and companies are redefining the way we do business. There is an increasing trend of businesses that are seeking assistance from certified experts to get the most out of AWS and Azure. At CloudRAKS, we can help you complement your cloud strategy by mapping out how you can leverage on the technology, and showing you the way to bring out the best in the cloud.

CloudRAKS managed support allows you to narrow your focus to your business. By implementing best practices to maintain your infrastructure, CloudRAKS Managed Services helps reduce your operational overhead and risk. Common activities such as change requests, monitoring, patch management, security, and backup services are automated. Our rigor helps enforce your corporate and security infrastructure policies, and enable you to develop solutions using your preferred development approach.

What Managed Services Provides

Change Management

Provides simple and efficient means to make controlled changes to your infrastructure. Changes follow a fixed approval process, and most changes can be executed immediately through our automation engine. Others can be scheduled for execution at a later time.

Patch Management

Takes care of all of your OS patching activities to help keep your resources current and secure. Critical security patches are applied as required, while others are applied based on the patch schedule you request.

Incident Management

Monitors the overall health of your infrastructure resources, and handles the daily activities of investigating and resolving alarms or incidents.

Provisioning Management

Enables you to easily deploy your cloud infrastructure, and simplifies the on-demand provisioning of commonly used pre-defined cloud stacks.

Access Management

Provides rigor and control by applying cloud security best practices to your infrastructure. By configuring default security capabilities, our Managed Services simplifies access management and removes the complexity of managing multiple authentication mechanisms.

Security Management

Protects your information assets and helps keep your cloud infrastructure secure. With anti-malware protection, intrusion detection, and intrusion prevention systems, our Managed Services manages security policies per stack, and is able to quickly recognize and respond to any intrusion.

Continuing Management

Backs up your cloud stacks at scheduled intervals that you define. In the event of a failure or outage, or at your request, our Managed Services can perform a restoration of any of your backups


You will have access to the data we are using to manage your infrastructure, including Amazon S3 logs, CloudTrail logs, instance logs, and real-time data from the AWS Managed Services APIs. In addition, monthly summary of key performance metrics, including operational activities, events and their respective impact, as well as recommendations to optimize platform usage will be provided.